Company Platform Terms of Use
Platform terms of use for corporate customers (companies) using the Work&Meal platform.
DRAFT — pending legal review. This text has been finalized by the founder but is not binding legal advice and must not be used in a real company onboarding before lawyer/SMMM approval. The final text will be published with this version number raised after approval. The Turkish version is canonical.
1. Parties, definitions and scope
This agreement governs the rights and obligations of the Buyer using the platform operated by POİEX TEKNOLOJİ LİMİTED ŞİRKETİ (“Work&Meal”).
Definitions:
- Food-Service Buyer — the corporate customer purchasing the meal service for its employees; hereinafter “Buyer”.
- Food-Service Seller — the food business operator providing the meal service; hereinafter “Seller”.
- Work&Meal — the intermediary platform operated by POİEX TEKNOLOJİ LİMİTED ŞİRKETİ and the Seller’s commercial representative within the meaning of Article 12 of Law No. 6493.
- Employee — the Buyer’s employee who benefits from the meal.
2. Nature of the platform
Work&Meal is an intermediary platform; the seller of the meal and the party that issues the invoice is the Seller. The Buyer discharges its debt to the Seller by paying the consideration for the Seller’s food service into the collection channel notified by Work&Meal. Work&Meal performs this collection as the Seller’s commercial representative, on the Seller’s behalf (commercial-representative exemption under Law 6493); it is not the agent or representative of the Buyer (the payer). Work&Meal gives no food-service guarantee.
3. Active link / transaction record binding
The active link between the Buyer and a Seller binds, as a transaction record, the location, period, price, delivery time, deadline, collection channel, invoice terms and accepted contract versions; it is evidence in disputes.
4. Payment obligation
After month-close, the Buyer completes reconciliation and pays the Seller invoice into the Work&Meal collection channel by bank transfer by the 7th day of the following month at the latest, using the reference code provided by Work&Meal in the payment description. Payment directly to the Seller’s account does not discharge the debt unless approved in writing by Work&Meal. On delay: written notice on day +8, suspension of new transactions on day +10. Wrong/partial/excess/duplicate payments are tracked in the current account. Detail: Payment, Collection and Payout Terms.
5. Deadline and headcount
After the deadline, Employee selections and bulk orders lock; locked headcount is invoiced. Headcount is visible to the Seller only as total count/menu/location.
6. Complaints, credit/correction and delivery objection
Missing/late/wrong delivery and quality issues are reported through the platform; objection windows and credit/correction effects are governed by the Delivery Acceptance & Objection Rules. The food-service counterparty for critical food-safety incidents is the Seller.
7. KVKK and employee disclosure
The Buyer is responsible for informing its own Employees about data processing within meal coordination. The Employee’s full surname, phone and email are not transferred to the Seller; the total count/menu/location needed for production and minimal name data for delivery labels (first name as a rule; on a same-first-name clash, the shortest surname prefix that distinguishes them, with a trailing number for identical surnames) are shared. Detail: KVKK Data-Sharing Annex.
8. General provisions, term and disputes
Force majeure, confidentiality and assignment apply in parallel with the Seller AHS. Notices via panel + registered email/phone, official service via KEP. The agreement takes effect on authorized platform acceptance; either party may terminate on 30 days’ written notice (no notice for cause). Governing law is the law of the Republic of Türkiye; the courts and enforcement offices of Ankara have jurisdiction. The Buyer representative’s electronic acceptance and platform records are evidence.